Why Western?

• Our Guarantee
• Our Expertise
• Our History
• Quality Assurance
• Documentation
• Technician Training
• Certifications
• Industry Associations

At Western Pest Services, we stand behind our commitment to pest control 100%.

Our Proven Performance Guarantee offers peace-of-mind unequaled in the pest control industry.

Western Guarantees Your Immediate Satisfaction. Our pest control services begin with a comprehensive initial program. You are under no obligation to pay until the pests are gone.

Western Guarantees Your Ongoing Satisfaction. Once we have eliminated pests to your complete satisfaction, we begin regular pest control maintenance to prevent reoccurrences. If new infestations occur between scheduled visits, Western Pest guarantees that we will:

1. Take immediate action to correct the pest problem at no additional charge. We will respond the same day if you call before noon, or by the end of the next business day if you call between noon and 5:00 p.m. If we do not meet these response times, Western guarantees that your next month's service is free.
2. Schedule follow-up pest control services to address the presence of:
   • 3 or more cockroaches – weekly until resolved.
   • 2 or more mice – weekly until resolved.
   • 1 or more rats (inside or out) – every other day until resolved.
3. If we do not resolve a recurring pest problem to your satisfaction, we will, at your request, refund all monies paid under the current contract up to one year.
4. If a federal, state, county, or city regulatory official cites your establishment for a cockroach or rodent infestation, Western will pay the fine up to $10,000.00. Our Quality Assurance Department will assist you through the process, negotiating with health authorities to resolve any related compliance matter…at no charge.

As long as you are actively participating in your pest control program as outlined, you are always fully protected by Western’s pest control guarantee.