Our employees take pride in working for Western Pest Services. They are passionate about their jobs and truly believe in creating a partnership with the customers and communities they serve. And we love them too! Putting a spotlight on them is just one way to thank them for being such an important part of the team.
Q. What’s your name?
A. Charlene Delia
Q. And what is your official title at Western Pest Services?
A. I’m Regional Sales Manager for the Philadelphia/Southern NJ Region.
Q. What are your responsibilities?
A. I manage a team of 10 commercial sales representatives. I strive to add people to our team who will push us all to grow and foster our culture. I’m responsible for facilitating my team’s individual and collective professional growth to achieve their individual goals and our company initiatives.
Q. When did you start with Western?
A. I started in 2008.
Q. What do you love about your job?
A. I love getting to see when one of my team members grows in their profession and it leads them to achieve their personal dreams.
Q. How many years have you been working in the pest control industry?
A. 11 years – only at Western.
Q. What relevant positions did you hold before coming to Western?
A. Western was my first professional job out of college. I started as an account executive, then became a senior account executive for 5 years. I’ve been an RSM for over 6 years.
Q. Have you received any relevant awards?
A. I was humbled to be voted the APTS Magazine Best Regional Sales Manager 2017 and 2019 by our clients and to receive the Institute of Real Estate Management’s Industry Partner in 2018.
Q. Are you a member of any relevant organizations?
A. Yes. I’m a Board Member of the New Jersey Apartment Association, a Board Member of IREM Chapter 3, and a 10-year member of the Pennsylvania Apartment Association’s Trade Show Committee.
Q. Are there any interesting projects you’ve worked on that you’d like to include?
A. I had a lot of fun in 2013 when I was involved in a recruiting campaign for Rollins, our parent company, focusing on recruiting women and millennials. We shot a video for all of our brands to showcase all the amazing things we have to offer future employees.
Q. What are your hobbies outside of work?
A. Yoga, watching football, going down the shore, and loving my dog Martina Marie!