Service That Stands Out: Meet Couldy St. Jean, Service Technician in NYC 

In just 11 months with Western Pest Service, Couldy St. Jean has shown what it means to be remarkable. Through his professionalism, attention to detail, and genuine care for customers, he has quickly become someone they know they can trust – so much so that they stop and tell us about it! 

One of our customers, Lauren, shared that “Couldy has made the process easy with his reliability, thoroughness, and proactive approach,” while another customer, Ken, praised how he “consistently takes the time to explain his findings, answer our questions, and ensure every property is properly serviced.” Couldy’s commitment is making a heroic impact for several homeowners and business managers in the New York City footprint. 

“What I enjoy most is solving problems for customers and giving them peace of mind. Every day is different, and I like building relationships with customers while helping keep their properties pest-free,” Couldy said. Those relationships are clearly making an impact on the customers he interacts with. 

Couldy knows great service is about more than completing a treatment. It’s about communication, consistency, trust, and building relationships that make customers feel like they have a true partner in Western. Basically, we’re stronger together, and Couldy lives by that. 

Couldy also added, “I’m proud to represent Western and take pride in providing high-quality service. My goal is always to leave customers feeling confident that their concerns were addressed and that they’re in good hands.” 

Couldy’s dedication, positive attitude, and commitment to his customers continue to make a difference every day. We’re grateful to have him on the Western team and look forward to seeing the relationships he builds and impact he continues to make in New York City!