Bed Bugs

Bed bugs are blood-seeking insects known for infesting areas where people and animals sleep and are a growing problem in North America, particularly in areas with large or transient human populations, such as apartment buildings, hotels, cruise ships and dormitories. Their bites cause itchy red welts, skin infections and allergic reactions as a result of the saliva they inject when they feed.

Notoriously hard to detect, bed bugs hide in bed frames, mattresses and box springs, clothing, luggage, furniture, book bindings, behind baseboards and under wallpaper. They are difficult to eradicate and don’t have a preference for dirty or clean areas – they are as likely to show up in a five star hotel as they are to take up residence anywhere else.

Total Bed Bug Solution

Western® provides a full service program with discreet solutions. Our Total Bed Bug Solution protects your business with:


Western employs the region’s largest team of trained canines who can help find bed bugs faster, covering up to 125 rooms a day.


Experienced technicians apply proven treatments to isolate the issue and help prevent the spread of bed bugs.


For larger jobs, we are fully equipped with the tools and knowledge not widely available in the marketplace.

Canine Bed Bug Detection Services

Bed bugs can’t hide from the experts at Western Pest Services. We employ bed bug dogs, one of the most effective bed bug detecting tools available. Additionally, we offer several types of extermination treatments for bed bug infestations.


Treatment Timeline

Prior to our arrival, we’ll present you with a series of bed bug treatment preparation steps, such as removing bedding. From there, a series of bed bug elimination tactics are employed.


Approximately 3-5 business days after Step 1, we will conduct a follow-up service to determine whether there is continuing bed bug activity. If no bed bug activity is found, the service is completed. If bed bug activity is found, we will schedule another re-inspection and re-treatment (step 3).


If the inspection and treatment outlined in Step 2 results in continued evidence of bed bug activity, then approximately 3-5 business days later we will schedule another inspection and treatment. Our service warranty states that we will continue supplying inspection and treatment until the problem is resolved.

How Long Does it Take to Get Rid of Them?

Presently, data collected from pest management companies nationwide indicates that it takes an average of 2.4 visits to control a bed bug problem. The number of visits of course, is dependent upon the size and distribution of the bed bug population when Western is called for control.
Professionally Trained Technicians
Western’s Bed Bug School Covers Bed Bug Control from A-Z

If you were a bed bug, where would you hide? It turns out that it’s not always the bed, as technicians learn in Western’s Bed Bug Certification program. Covering everything from bed bug biology to behavior – and yes, hiding spots – it’s just one of the ways that Western works to deliver superior bed bug control to its clients.

The first portion of the program encompasses classroom training, where technicians watch videos, complete quizzes and workbooks, and pass around real bed bugs for examination. Then comes the fun part: ripping apart a room to uncover where these challenging invaders may be hiding, all of which is performed under the watchful eye of an experienced bed bug technician, supervisor or technical specialist.

“All of our techs go through the bed bug training, even the customer service reps,” says Jennifer Brumfield, Training and Technical Specialist. “We teach them to ask the right questions – where do people fall asleep, where do they keep their suitcases? That helps us find not just the primary bed bug infestation, but the secondary ones as well.”

In addition to proper identification and detection, the program addresses one of the most critical components of bed bug control: proper preparation for treatment once a bed bug infestation has been confirmed. There are a number of specific protocols that must be followed before a room can be treated. “If we arrive and a room is cluttered, we have to reschedule the treatment. So, we place a lot of emphasis on customer communication and follow up to make sure the property is prepared.”